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GovTech Sri Lanka
OpenGT/RFP/2026/014Request for Proposals

Service design and user research support for high-volume public services

Closed 15 September 2026 at 14:00.

Published
18 August 2026
Closing
15 September 2026, 14:00
Type
Request for Proposals
Last updated
29 August 2026

NoteDemonstration record. Do not prepare or submit a bid against this notice.

Scope

GovTech Sri Lanka invites proposals from qualified firms to provide service design and user research support for a programme of high-volume public service reviews. The scope includes field research at service points, journey mapping with partner institutions, accessibility review and plain-language content design.

Addenda

  1. a-1 ·

    Addendum 01 — clarification of evaluation criteria

    Section 4.2 is amended to clarify the weighting applied to demonstrated public-sector research experience. The closing date is unchanged.

Update history

  1. Addendum 01 published. Document revision 2 issued.

  2. Procurement published.

Documents

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