Interoperability baseline for public institutions
Establishing a common baseline for how government systems exchange information, so a citizen does not have to supply the same document twice.
- Status
- Active
- Partners
- Demonstration partner institution, Demonstration partner institution
- Capability areas
- Data & Interoperability, Digital Standards & Capability
- Last updated
- 11 August 2026
NoteDemonstration record. Content, partners and dates are illustrative.
Overview
A baseline describes the minimum an institution must do to exchange data safely and consistently: agreed definitions, agreed interfaces, agreed responsibilities.
The problem
Point-to-point integrations are expensive to build and harder to maintain. Each new connection multiplies the cost of change.
Approach
Assess current exchange patterns, agree shared definitions with data owners, and publish the baseline as guidance institutions can adopt incrementally.
Related work
Service journey review programme
A structured review of how people complete a small number of high-volume government interactions, from first contact to final outcome, identifying where the process breaks down.
Unified public service directory
A single authoritative list of government services with plain-language descriptions, so people and institutions can find what exists.